This last story from Staughton Lynd actually comes his wife Alice. It’s called “The Two Experts” and this version appears in Stepping Stones: Memoir of a Life Together:
When I was counseling, I believed, there were two experts in the room: I was an expert on the Selective Service regulations and what was required to support a particular kind of claim; the counselee was an expert on what he had experienced, what he thought, and what he was willing to do. We put our expertise together.
Staughton and I carried the “two experts” model forward into our legal work when we became lawyers. We learned from our clients. The local union president knew how the contract was actually interpreted. The local grievance man knew how the system was supposed to work and where we should look for evidence. A prisoner explained to me how to find my way through the maze of the Rules Infraction Board policies and procedures.